:root{
  --help-bg:#f6f5f2;
  --help-card:rgba(255,255,255,.78);
  --help-ink:#171719;
  --help-muted:#6b6970;
  --help-soft:#8d8a91;
  --help-line:rgba(23,23,25,.08);
  --help-accent:#ff5a12;
  --help-accent-dark:#e84a00;
  --help-accent-soft:#fff1e8;
  --help-success:#198754;
  --help-shadow:0 26px 72px rgba(39,31,26,.08),0 6px 18px rgba(39,31,26,.035),inset 0 1px 0 rgba(255,255,255,.96);
}

.bf-help-page{
  min-height:100vh;margin:0!important;padding:0!important;overflow-x:hidden!important;
  background:
    radial-gradient(circle at 5% 3%,rgba(255,167,87,.18),transparent 28rem),
    radial-gradient(circle at 95% 10%,rgba(255,76,80,.075),transparent 30rem),
    linear-gradient(180deg,#f8f7f4,#f4f3f0)!important;
  color:var(--help-ink)!important;
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  -webkit-font-smoothing:antialiased;
}
.bf-help-page *{box-sizing:border-box}
.bf-help-page button,.bf-help-page input,.bf-help-page select,.bf-help-page textarea{font:inherit}
.bf-help-page svg{display:block;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.9}
.bf-help-page [hidden]{display:none!important}
.bf-help-page :is(a,button,input,select,textarea):focus-visible{outline:3px solid rgba(255,90,18,.22);outline-offset:3px}
.bf-help-shell{width:min(1220px,calc(100% - 40px));margin:0 auto;padding:30px 0 82px}

.bf-help-context-nav{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:0 0 14px;padding:7px 8px 7px 15px;border:1px solid rgba(255,255,255,.94);border-radius:20px;background:rgba(255,255,255,.57);box-shadow:0 12px 32px rgba(39,31,26,.05),inset 0 1px 0 #fff;backdrop-filter:blur(24px) saturate(160%);-webkit-backdrop-filter:blur(24px) saturate(160%)}
.bf-help-context-nav>span{flex:0 0 auto;color:#77757c;font-size:9px;font-weight:900;letter-spacing:.1em;text-transform:uppercase}
.bf-help-context-nav>div{display:flex;min-width:0;align-items:center;gap:5px}
.bf-help-context-nav a{display:inline-flex;min-height:39px;align-items:center;justify-content:center;padding:0 13px;border-radius:13px;color:#66636a;text-decoration:none;font-size:11px;font-weight:820;transition:background-color .16s ease,color .16s ease,box-shadow .16s ease}
.bf-help-context-nav a:hover{background:rgba(255,255,255,.7);color:#171719}
.bf-help-context-nav a.is-active{background:#fff;color:#171719;box-shadow:0 7px 20px rgba(25,23,22,.07)}

.bf-help-hero{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(310px,.58fr);gap:18px;align-items:stretch}
.bf-help-hero-copy,.bf-help-service-card,.bf-help-ticket-card,.bf-help-track-card,.bf-help-final-cta{border:1px solid rgba(255,255,255,.94);border-radius:30px;background:linear-gradient(145deg,rgba(255,255,255,.9),rgba(255,255,255,.64));box-shadow:var(--help-shadow);backdrop-filter:blur(27px) saturate(165%);-webkit-backdrop-filter:blur(27px) saturate(165%)}
.bf-help-hero-copy{position:relative;overflow:hidden;padding:clamp(34px,5vw,60px);isolation:isolate}
.bf-help-hero-copy::before{position:absolute;z-index:-1;right:-100px;bottom:-150px;width:380px;height:380px;border-radius:50%;background:radial-gradient(circle,rgba(255,90,18,.18),rgba(255,90,18,.04) 40%,transparent 69%);content:""}
.bf-help-hero-copy::after{position:absolute;z-index:-1;top:-120px;left:44%;width:280px;height:280px;border-radius:50%;background:radial-gradient(circle,rgba(255,64,113,.055),transparent 70%);content:""}
.bf-help-kicker,.bf-help-eyebrow{display:inline-flex;align-items:center;gap:8px;color:#68666c;font-size:10px;font-weight:900;letter-spacing:.11em;text-transform:uppercase}
.bf-help-kicker span{width:8px;height:8px;border-radius:50%;background:linear-gradient(135deg,#ff8134,#ff4d5c);box-shadow:0 0 0 5px rgba(255,90,18,.1)}
.bf-help-hero h1{max-width:790px;margin:20px 0 16px;font-size:clamp(42px,6vw,76px);line-height:.95;font-weight:900;letter-spacing:-.07em;text-wrap:balance}
.bf-help-hero-copy>p{max-width:710px;margin:0;color:var(--help-muted);font-size:clamp(15px,1.55vw,19px);line-height:1.65}

.bf-help-search{position:relative;z-index:2;display:flex;min-height:62px;align-items:center;gap:12px;margin-top:31px;padding:7px 9px 7px 17px;border:1px solid rgba(23,23,25,.1);border-radius:19px;background:rgba(255,255,255,.92);box-shadow:0 15px 38px rgba(22,20,19,.07),inset 0 1px 0 #fff;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}
.bf-help-search:focus-within{border-color:rgba(255,90,18,.48);box-shadow:0 0 0 4px rgba(255,90,18,.075),0 18px 42px rgba(22,20,19,.08);transform:translateY(-1px)}
.bf-help-search>span{color:#77757c}.bf-help-search>span svg{width:22px;height:22px}
.bf-help-search input{min-width:0;flex:1;border:0;outline:0;background:transparent;color:var(--help-ink);font-size:15px;font-weight:680}
.bf-help-search input::placeholder{color:#a3a1a7;font-weight:540}
.bf-help-search kbd{display:inline-grid;min-width:46px;height:40px;place-items:center;padding:0 10px;border:1px solid var(--help-line);border-radius:12px;background:#f6f5f5;color:#77757b;font-size:11px;font-weight:850;box-shadow:inset 0 -2px 0 rgba(0,0,0,.035)}
.bf-help-search-meta{display:flex;justify-content:space-between;gap:15px;margin-top:11px;color:#89878d;font-size:11px;font-weight:750}
.bf-help-search-meta button{border:0;background:transparent;color:var(--help-accent);font-size:11px;font-weight:900;cursor:pointer}

.bf-help-service-card{position:relative;display:flex;overflow:hidden;flex-direction:column;padding:29px;border-color:rgba(255,255,255,.08);background:linear-gradient(155deg,#17171a 0%,#202024 68%,#2a1e19 100%);color:#fff;box-shadow:0 27px 70px rgba(24,20,19,.19)}
.bf-help-service-card::before{position:absolute;top:-105px;right:-90px;width:270px;height:270px;border-radius:50%;background:radial-gradient(circle,rgba(255,111,34,.4),transparent 68%);content:""}
.bf-help-service-card::after{position:absolute;bottom:-90px;left:-90px;width:240px;height:240px;border-radius:50%;background:radial-gradient(circle,rgba(255,79,94,.1),transparent 67%);content:""}
.bf-help-service-status{position:relative;z-index:1;display:inline-flex;align-self:flex-start;align-items:center;gap:8px;padding:8px 10px;border:1px solid rgba(255,255,255,.12);border-radius:999px;background:rgba(255,255,255,.07);font-size:9px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}
.bf-help-service-status span{width:7px;height:7px;border-radius:50%;background:#50dc8d;box-shadow:0 0 0 4px rgba(80,220,141,.11)}
.bf-help-service-card>strong{position:relative;z-index:1;margin-top:32px;font-size:30px;line-height:1.03;font-weight:900;letter-spacing:-.05em}
.bf-help-service-card>p{position:relative;z-index:1;margin:13px 0 0;color:rgba(255,255,255,.68);font-size:13px;line-height:1.62}
.bf-help-service-facts{position:relative;z-index:1;display:grid;gap:8px;margin:24px 0}
.bf-help-service-facts span{display:flex;align-items:center;gap:10px;padding:11px 12px;border:1px solid rgba(255,255,255,.08);border-radius:15px;background:rgba(255,255,255,.05);font-size:12px}
.bf-help-service-facts svg{width:17px;height:17px;color:#ff9956}
.bf-help-service-card>a{position:relative;z-index:1;display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:auto;padding:14px 16px;border-radius:15px;background:#fff;color:#151518;text-decoration:none;font-size:12px;font-weight:900;box-shadow:0 14px 30px rgba(0,0,0,.16);transition:transform .18s ease}
.bf-help-service-card>a:hover{transform:translateY(-1px)}.bf-help-service-card>a svg{width:18px;height:18px}

.bf-help-quick{display:flex;gap:8px;overflow-x:auto;padding:16px 2px 4px;scrollbar-width:none}.bf-help-quick::-webkit-scrollbar{display:none}
.bf-help-quick button{flex:0 0 auto;padding:10px 13px;border:1px solid rgba(255,255,255,.92);border-radius:999px;background:rgba(255,255,255,.67);color:#3c3a3f;box-shadow:0 8px 22px rgba(35,31,28,.04),inset 0 1px 0 #fff;font-size:11px;font-weight:820;cursor:pointer;transition:transform .16s ease,border-color .16s ease,color .16s ease,background-color .16s ease}
.bf-help-quick button:hover{transform:translateY(-1px);border-color:rgba(255,90,18,.23);background:#fff;color:var(--help-accent)}

.bf-help-section{padding-top:56px}
.bf-help-section-head{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:19px}
.bf-help-section-head h2,.bf-help-ticket-card h2,.bf-help-track-card h2,.bf-help-final-cta h2{margin:8px 0 0;font-size:clamp(30px,4vw,46px);line-height:1;font-weight:900;letter-spacing:-.058em;text-wrap:balance}
.bf-help-section-head>p{max-width:430px;margin:0;color:var(--help-muted);font-size:13px;line-height:1.6}
.bf-help-article-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.bf-help-article{align-self:start;overflow:hidden;border:1px solid rgba(255,255,255,.94);border-radius:22px;background:rgba(255,255,255,.72);box-shadow:0 14px 38px rgba(38,32,28,.045),inset 0 1px 0 #fff;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease,background-color .18s ease}
.bf-help-article:hover{transform:translateY(-1px);border-color:rgba(255,90,18,.16);background:rgba(255,255,255,.88);box-shadow:0 18px 46px rgba(38,32,28,.065)}
.bf-help-article.is-open{border-color:rgba(255,90,18,.2);background:#fff}
.bf-help-article[hidden]{display:none!important}
.bf-help-article-summary{display:grid;width:100%;grid-template-columns:47px minmax(0,1fr) 31px;align-items:start;gap:13px;padding:19px;border:0;background:transparent;color:inherit;text-align:left;cursor:pointer}
.bf-help-article-icon{display:grid;width:47px;height:47px;place-items:center;border:1px solid rgba(255,90,18,.1);border-radius:15px;background:var(--help-accent-soft);color:var(--help-accent)}
.bf-help-article-icon svg{width:22px;height:22px}
.bf-help-article-copy{display:flex;min-width:0;flex-direction:column}
.bf-help-article-copy small{color:#98969c;font-size:9px;font-weight:900;letter-spacing:.075em;text-transform:uppercase}
.bf-help-article-copy strong{margin-top:6px;font-size:16px;line-height:1.2;letter-spacing:-.023em}
.bf-help-article-copy>span{margin-top:6px;color:var(--help-muted);font-size:12px;line-height:1.48}
.bf-help-article-plus{display:grid;width:30px;height:30px;place-items:center;border-radius:50%;background:#f2f2f3;color:#6e6f75;font-size:20px;font-weight:450;transition:transform .2s ease,background-color .2s ease,color .2s ease}
.bf-help-article.is-open .bf-help-article-plus{transform:rotate(45deg);background:#171719;color:#fff}
.bf-help-article-content{padding:0 19px 20px 79px}
.bf-help-article-content>div{padding-top:17px;border-top:1px solid var(--help-line);color:#505057;font-size:13px;line-height:1.72}
.bf-help-article-content>a{display:inline-flex;align-items:center;gap:8px;margin-top:17px;color:var(--help-accent);text-decoration:none;font-size:12px;font-weight:900}
.bf-help-article-content>a svg{width:16px;height:16px}
.bf-help-empty{padding:34px;border:1px dashed rgba(23,23,25,.14);border-radius:23px;background:rgba(255,255,255,.55);text-align:center}
.bf-help-empty>span{display:grid;width:54px;height:54px;margin:0 auto;place-items:center;border:1px solid rgba(23,23,25,.06);border-radius:17px;background:#fff;color:#888;box-shadow:0 12px 30px rgba(0,0,0,.055)}
.bf-help-empty svg{width:24px;height:24px}.bf-help-empty h3{margin:15px 0 7px;font-size:21px}.bf-help-empty p{margin:0;color:var(--help-muted);font-size:13px}.bf-help-empty a{display:inline-flex;margin-top:16px;padding:11px 15px;border-radius:14px;background:#171719;color:#fff;text-decoration:none;font-size:12px;font-weight:900}

.bf-help-contact-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(330px,.75fr);gap:18px;align-items:start;padding-top:64px;scroll-margin-top:100px}
.bf-help-ticket-card,.bf-help-track-card{padding:clamp(24px,4vw,39px)}
.bf-help-ticket-card>header{display:flex;align-items:flex-start;gap:15px;margin-bottom:27px}
.bf-help-ticket-icon{display:grid;width:56px;height:56px;flex:0 0 auto;place-items:center;border-radius:18px;background:linear-gradient(145deg,#ff7b2c,#ff4f45 72%,#ff365f);color:#fff;box-shadow:0 15px 30px rgba(255,79,22,.2)}
.bf-help-ticket-icon svg{width:26px;height:26px}
.bf-help-ticket-card h2{font-size:37px}.bf-help-ticket-card header p,.bf-help-track-card>p{margin:10px 0 0;color:var(--help-muted);font-size:12.5px;line-height:1.55}

.bf-help-form{display:grid;gap:14px}.bf-help-form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.bf-help-form label,.bf-help-lookup-form label,.bf-help-reply-form label{display:grid;gap:7px;color:#3c3b40;font-size:11px;font-weight:850}
.bf-help-form label>span,.bf-help-lookup-form label>span,.bf-help-reply-form label>span{display:flex;align-items:center;justify-content:space-between;gap:8px}
.bf-help-form label>span small{color:#a19fa5;font-size:9px;font-weight:750}
.bf-help-form input,.bf-help-form select,.bf-help-form textarea,.bf-help-lookup-form input,.bf-help-reply-form textarea{width:100%;min-height:48px;border:1px solid rgba(23,23,25,.1);border-radius:14px;background:rgba(255,255,255,.82);color:#1f1f23;outline:0;box-shadow:inset 0 1px 0 #fff;transition:border-color .16s ease,box-shadow .16s ease,background-color .16s ease}
.bf-help-form input,.bf-help-form select,.bf-help-lookup-form input{padding:0 13px}
.bf-help-form textarea,.bf-help-reply-form textarea{min-height:116px;padding:13px;resize:vertical;line-height:1.55}
.bf-help-form input:focus,.bf-help-form select:focus,.bf-help-form textarea:focus,.bf-help-lookup-form input:focus,.bf-help-reply-form textarea:focus{border-color:rgba(255,90,18,.48);background:#fff;box-shadow:0 0 0 4px rgba(255,90,18,.07)}
.bf-help-form input[aria-invalid="true"],.bf-help-form select[aria-invalid="true"],.bf-help-form textarea[aria-invalid="true"]{border-color:#d64545;box-shadow:0 0 0 4px rgba(214,69,69,.07)}
.bf-help-field-hint{color:#929097;font-size:10px;font-weight:650;line-height:1.5}
.bf-help-check{display:flex!important;grid-template-columns:none!important;align-items:flex-start;gap:10px!important;padding:13px 14px;border:1px solid rgba(23,23,25,.055);border-radius:14px;background:#f7f6f6;color:#66646a!important;font-size:11px!important;line-height:1.48}
.bf-help-check input{width:17px!important;height:17px!important;min-height:0!important;margin:1px 0 0;padding:0;accent-color:var(--help-accent);flex:0 0 auto}
.bf-help-submit-row{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:2px}
.bf-help-submit-row button,.bf-help-lookup-form button,.bf-help-reply-form button{display:inline-flex;min-height:49px;align-items:center;justify-content:center;gap:10px;padding:0 18px;border:0;border-radius:15px;background:#171719;color:#fff;box-shadow:0 13px 28px rgba(17,17,19,.14);font-size:12px;font-weight:900;cursor:pointer;transition:transform .16s ease,opacity .16s ease,background-color .16s ease}
.bf-help-submit-row button:hover,.bf-help-lookup-form button:hover,.bf-help-reply-form button:hover{transform:translateY(-1px);background:#000}
.bf-help-submit-row button:disabled,.bf-help-lookup-form button:disabled,.bf-help-reply-form button:disabled{opacity:.52;cursor:wait;transform:none}
.bf-help-submit-row button svg{width:17px;height:17px}.bf-help-submit-row p{max-width:230px;margin:0;color:#949299;font-size:10px;line-height:1.48;text-align:right}
.bf-help-form-message{display:none;padding:12px 14px;border-radius:13px;font-size:11px;font-weight:800;line-height:1.45}.bf-help-form-message.is-visible{display:block}.bf-help-form-message.is-error{background:#fff0f0;color:#a62f2f}.bf-help-form-message.is-success{background:#ecfaf3;color:#197249}.bf-help-form-message.is-loading{background:#f4f4f5;color:#55565b}
.bf-help-honeypot{position:absolute!important;left:-99999px!important;width:1px!important;height:1px!important;overflow:hidden!important}

.bf-help-ticket-success{display:grid;justify-items:center;padding:38px 20px;text-align:center}
.bf-help-ticket-success>span{display:grid;width:68px;height:68px;place-items:center;border-radius:22px;background:#e9f9f0;color:var(--help-success);box-shadow:0 12px 28px rgba(25,135,84,.08)}
.bf-help-ticket-success>span svg{width:31px;height:31px;stroke-width:2.4}
.bf-help-ticket-success>small{margin-top:18px;color:#7a787f;font-size:10px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.bf-help-ticket-success>strong{margin-top:8px;font-size:29px;letter-spacing:-.04em}.bf-help-ticket-success>p{max-width:440px;margin:10px 0 0;color:var(--help-muted);font-size:12px;line-height:1.55}.bf-help-ticket-success>div{display:flex;flex-wrap:wrap;justify-content:center;gap:8px;margin-top:21px}.bf-help-ticket-success button{padding:11px 14px;border:1px solid var(--help-line);border-radius:14px;background:#fff;color:#171719;font-size:11px;font-weight:900;cursor:pointer}.bf-help-ticket-success button:first-child{border-color:#171719;background:#171719;color:#fff}

.bf-help-track-card{position:sticky;top:94px}.bf-help-track-card h2{font-size:37px}
.bf-help-recent-tickets{display:grid;gap:8px;margin:22px 0;padding:14px;border:1px solid var(--help-line);border-radius:18px;background:#f8f7f7}.bf-help-recent-tickets>strong{margin-bottom:2px;font-size:9px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.bf-help-recent-tickets button{display:flex;width:100%;align-items:center;justify-content:space-between;gap:12px;padding:11px;border:1px solid rgba(23,23,25,.045);border-radius:13px;background:#fff;color:#171719;box-shadow:0 5px 16px rgba(0,0,0,.025);text-align:left;cursor:pointer;transition:transform .16s ease,box-shadow .16s ease}.bf-help-recent-tickets button:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(0,0,0,.05)}.bf-help-recent-tickets button>span{display:grid;min-width:0}.bf-help-recent-tickets b{font-size:10px}.bf-help-recent-tickets small{overflow:hidden;margin-top:3px;color:#77757d;font-size:9px;text-overflow:ellipsis;white-space:nowrap}.bf-help-recent-tickets em{flex:0 0 auto;padding:6px 8px;border-radius:999px;background:#f1f1f2;color:#666;font-size:8px;font-style:normal;font-weight:900}.bf-help-recent-tickets em[data-status="en_revision"]{background:#fff4df;color:#986313}.bf-help-recent-tickets em[data-status="resuelto"]{background:#eaf8f0;color:#257348}
.bf-help-lookup-form{display:grid;gap:12px;margin-top:22px;padding-top:21px;border-top:1px solid var(--help-line)}.bf-help-lookup-form button{width:100%;margin-top:2px}.bf-help-lookup-form button svg{width:16px;height:16px}
.bf-help-track-security{display:flex;align-items:center;gap:10px;margin-top:18px;padding:12px;border:1px solid rgba(23,23,25,.045);border-radius:15px;background:#f6f5f6;color:#69676e}.bf-help-track-security>svg{width:20px;height:20px}.bf-help-track-security>span{display:grid}.bf-help-track-security strong{font-size:10px;color:#35343a}.bf-help-track-security small{margin-top:2px;font-size:9px}
.bf-help-ticket-detail{margin-top:21px;padding-top:21px;border-top:1px solid var(--help-line)}
.bf-help-ticket-detail>header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.bf-help-ticket-detail>header small{font-size:9px;font-weight:900;color:#8b8990}.bf-help-ticket-detail h3{margin:5px 0 0;font-size:20px;line-height:1.15;letter-spacing:-.035em}.bf-help-ticket-detail>header>span{flex:0 0 auto;padding:7px 9px;border-radius:999px;background:#fff4df;color:#966313;font-size:8px;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.bf-help-ticket-detail>header>span[data-status="resuelto"]{background:#eaf8f0;color:#257348}.bf-help-ticket-detail>header>span[data-status="descartado"]{background:#f0f0f1;color:#67686e}.bf-help-ticket-detail>p{margin:12px 0;color:var(--help-muted);font-size:11px;line-height:1.52}.bf-help-ticket-detail dl{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:14px 0}.bf-help-ticket-detail dl>div{padding:10px 11px;border-radius:12px;background:#f6f5f6}.bf-help-ticket-detail dt{color:#929097;font-size:8px;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.bf-help-ticket-detail dd{margin:4px 0 0;font-size:10px;font-weight:850}
.bf-help-conversation{display:grid;gap:8px;max-height:330px;overflow:auto;margin-top:14px;padding-right:3px;overscroll-behavior:contain}.bf-help-message{max-width:90%;padding:12px 13px;border-radius:16px 16px 16px 5px;background:#f1f1f2;color:#404047;font-size:11px;line-height:1.55}.bf-help-message.is-admin{justify-self:end;border-radius:16px 16px 5px 16px;background:#171719;color:#fff}.bf-help-message small{display:block;margin-top:6px;color:inherit;opacity:.58;font-size:8px;font-weight:750}.bf-help-reply-form{display:grid;gap:10px;margin-top:15px}.bf-help-reply-form textarea{min-height:92px}.bf-help-reply-form button{width:100%;min-height:45px}

.bf-help-final-cta{display:flex;align-items:center;justify-content:space-between;gap:34px;margin-top:64px;padding:32px 36px;background:linear-gradient(135deg,rgba(255,255,255,.93),rgba(255,242,232,.86))}
.bf-help-final-cta>div{max-width:780px}.bf-help-final-cta h2{font-size:35px}.bf-help-final-cta p{margin:11px 0 0;color:var(--help-muted);font-size:13px;line-height:1.58}
.bf-help-final-cta>a{display:inline-flex;flex:0 0 auto;align-items:center;gap:9px;padding:14px 16px;border-radius:15px;background:#171719;color:#fff;text-decoration:none;font-size:12px;font-weight:900;box-shadow:0 12px 25px rgba(17,17,19,.13)}.bf-help-final-cta>a svg{width:17px;height:17px}

body.bf-help-page .bf-web-footer{margin-top:0;border-top:1px solid rgba(23,23,25,.055);background:rgba(247,246,243,.72)}
body.bf-help-page .bf-web-footer-inner{width:min(1220px,calc(100% - 40px))}

@media(max-width:980px){
  .bf-help-hero,.bf-help-contact-grid{grid-template-columns:1fr}
  .bf-help-service-card{min-height:350px}
  .bf-help-service-facts{grid-template-columns:repeat(3,1fr)}
  .bf-help-track-card{position:static}
}
@media(max-width:760px){
  .bf-help-context-nav{align-items:flex-start;flex-direction:column;gap:7px;padding:9px 9px 9px 12px}.bf-help-context-nav>div{width:100%;overflow-x:auto;scrollbar-width:none}.bf-help-context-nav>div::-webkit-scrollbar{display:none}.bf-help-context-nav a{flex:0 0 auto}
  .bf-help-shell{width:min(100% - 24px,1220px);padding-top:18px;padding-bottom:112px}
  .bf-help-hero-copy,.bf-help-service-card,.bf-help-ticket-card,.bf-help-track-card,.bf-help-final-cta{border-radius:25px}
  .bf-help-hero-copy{padding:29px 21px}.bf-help-hero h1{font-size:48px}
  .bf-help-search{min-height:57px;margin-top:25px;padding-left:14px}.bf-help-search kbd{display:none}
  .bf-help-service-card{min-height:auto;padding:23px}.bf-help-service-card>strong{font-size:28px}.bf-help-service-facts{grid-template-columns:1fr}
  .bf-help-section{padding-top:47px}.bf-help-section-head{display:block}.bf-help-section-head>p{margin-top:11px}.bf-help-section-head h2{font-size:37px}
  .bf-help-article-grid{grid-template-columns:1fr}.bf-help-article-summary{grid-template-columns:43px minmax(0,1fr) 30px;padding:17px;gap:11px}.bf-help-article-icon{width:43px;height:43px;border-radius:14px}.bf-help-article-content{padding:0 17px 18px 71px}
  .bf-help-contact-grid{padding-top:50px}.bf-help-ticket-card,.bf-help-track-card{padding:22px 18px}.bf-help-ticket-card>header{gap:12px}.bf-help-ticket-icon{width:50px;height:50px;border-radius:16px}.bf-help-ticket-card h2,.bf-help-track-card h2{font-size:33px}
  .bf-help-form-row{grid-template-columns:1fr}.bf-help-submit-row{align-items:stretch;flex-direction:column}.bf-help-submit-row button{width:100%}.bf-help-submit-row p{max-width:none;text-align:center}
  .bf-help-final-cta{align-items:flex-start;flex-direction:column;padding:27px 21px}.bf-help-final-cta h2{font-size:31px}.bf-help-final-cta>a{width:100%;justify-content:center}
  body.bf-help-page .bf-web-footer-inner{width:calc(100% - 24px)}
}
@media(max-width:420px){
  .bf-help-shell{width:min(100% - 18px,1220px)}
  .bf-help-hero-copy{padding:26px 17px}.bf-help-hero h1{font-size:42px}.bf-help-hero-copy>p{font-size:14px}
  .bf-help-search input{font-size:14px}
  .bf-help-article-content{padding-left:17px}
  .bf-help-ticket-card>header{display:block}.bf-help-ticket-icon{margin-bottom:15px}
  .bf-help-ticket-detail dl{grid-template-columns:1fr}
  body.bf-help-page .bf-web-footer-inner{width:calc(100% - 18px)}
}
@media(prefers-reduced-motion:reduce){.bf-help-page *{scroll-behavior:auto!important;transition:none!important;animation:none!important}}

/* =====================================================
   AYUDA · ACABADO FINAL BANANA FRIENDS
   ===================================================== */
.bf-help-service-card{
  border-color:rgba(23,23,25,.065)!important;
  background:linear-gradient(145deg,rgba(255,255,255,.98),rgba(255,255,255,.88))!important;
  color:var(--help-ink)!important;
  box-shadow:0 24px 64px rgba(39,31,26,.085),0 5px 16px rgba(39,31,26,.035),inset 0 1px 0 #fff!important;
}
.bf-help-service-card::before{background:radial-gradient(circle,rgba(255,111,34,.18),transparent 68%)!important}
.bf-help-service-card::after{background:radial-gradient(circle,rgba(255,79,94,.045),transparent 67%)!important}
.bf-help-service-status{border-color:rgba(23,23,25,.075)!important;background:#f7f7f7!important;color:#34343a!important}
.bf-help-service-card>strong{color:#171719!important}
.bf-help-service-card>p{color:#6b6970!important}
.bf-help-service-facts span{border-color:rgba(23,23,25,.06)!important;background:rgba(248,247,246,.9)!important;color:#34343a!important}
.bf-help-service-facts svg{color:var(--help-accent)!important}
.bf-help-service-card>a{
  justify-content:center!important;
  background:linear-gradient(135deg,#ff711f,#ff5312)!important;
  color:#fff!important;
  box-shadow:0 14px 30px rgba(255,90,18,.22)!important;
}
.bf-help-service-card>a:hover{background:linear-gradient(135deg,#ff7b2a,#f24900)!important}

.bf-help-support{padding-top:68px;scroll-margin-top:96px}
.bf-help-support-head{max-width:760px;margin:0 auto 24px;text-align:center}
.bf-help-support-head .bf-help-eyebrow{justify-content:center;color:var(--help-accent)}
.bf-help-support-head h2{margin:10px 0 0;font-size:clamp(34px,4.6vw,52px);line-height:.98;font-weight:900;letter-spacing:-.06em;text-wrap:balance}
.bf-help-support-head p{max-width:620px;margin:13px auto 0;color:var(--help-muted);font-size:13.5px;line-height:1.65}
.bf-help-contact-grid{padding-top:0!important;grid-template-columns:minmax(0,1.15fr) minmax(350px,.85fr);gap:20px}
.bf-help-ticket-card,.bf-help-track-card{
  overflow:hidden;
  border-color:rgba(23,23,25,.065)!important;
  background:linear-gradient(150deg,rgba(255,255,255,.98),rgba(255,255,255,.84))!important;
  box-shadow:0 24px 64px rgba(39,31,26,.075),0 5px 16px rgba(39,31,26,.025),inset 0 1px 0 #fff!important;
}
.bf-help-ticket-card-head{display:grid!important;justify-items:center;gap:0!important;margin:0 0 28px!important;text-align:center}
.bf-help-ticket-card-head>div{display:grid;justify-items:center}
.bf-help-ticket-card-head .bf-help-eyebrow{justify-content:center;margin-top:15px;color:var(--help-accent)}
.bf-help-ticket-card-head h2{margin-top:7px!important;font-size:clamp(31px,3.2vw,39px)!important}
.bf-help-ticket-card-head p{max-width:500px;margin:10px auto 0!important;color:var(--help-muted)!important;font-size:12.5px!important;line-height:1.6!important}
.bf-help-ticket-icon{width:62px!important;height:62px!important;border-radius:20px!important;background:linear-gradient(145deg,#ff843a,#ff5a12 70%,#ff443d)!important;box-shadow:0 16px 34px rgba(255,90,18,.22)!important}
.bf-help-ticket-icon--track{background:linear-gradient(145deg,#ff8d45,#ff5a12)!important}
.bf-help-ticket-icon svg{width:27px!important;height:27px!important}

.bf-help-form{gap:16px}
.bf-help-form-row{gap:14px}
.bf-help-form label,.bf-help-lookup-form label,.bf-help-reply-form label{gap:8px}
.bf-help-form input,.bf-help-form select,.bf-help-form textarea,.bf-help-lookup-form input,.bf-help-reply-form textarea{
  border-color:rgba(23,23,25,.09)!important;
  background:#fff!important;
  box-shadow:0 5px 16px rgba(22,20,18,.025),inset 0 1px 0 #fff!important;
}
.bf-help-check{border-color:rgba(255,90,18,.08)!important;background:#fff8f3!important}
.bf-help-submit-row{display:grid!important;justify-items:center;gap:10px!important;margin-top:5px!important;text-align:center}
.bf-help-submit-row button,.bf-help-lookup-form button,.bf-help-reply-form button{
  min-height:52px!important;
  border-radius:16px!important;
  background:linear-gradient(135deg,#ff711f,#ff5312)!important;
  color:#fff!important;
  box-shadow:0 14px 30px rgba(255,90,18,.22)!important;
}
.bf-help-submit-row button{min-width:220px}
.bf-help-submit-row button:hover,.bf-help-lookup-form button:hover,.bf-help-reply-form button:hover{background:linear-gradient(135deg,#ff7b2a,#f24900)!important;transform:translateY(-1px)}
.bf-help-submit-row p{max-width:360px!important;text-align:center!important}

.bf-help-track-card{position:sticky;top:94px;padding-top:34px!important}
.bf-help-track-card .bf-help-ticket-card-head{margin-bottom:20px!important}
.bf-help-lookup-form{gap:14px;margin-top:18px!important;padding:18px;border:1px solid rgba(23,23,25,.055);border-radius:20px;background:#f8f7f6}
.bf-help-lookup-form button{width:100%;margin-top:3px}
.bf-help-track-security{justify-content:center;text-align:left;border-color:rgba(255,90,18,.07)!important;background:#fff8f3!important}
.bf-help-recent-tickets{margin:18px 0 0!important;border-color:rgba(23,23,25,.055)!important;background:#f8f7f6!important}
.bf-help-recent-tickets>strong{text-align:center;color:#69676e}
.bf-help-ticket-success button:first-child{border-color:var(--help-accent)!important;background:var(--help-accent)!important;color:#fff!important}
.bf-help-reply-form button{min-height:48px!important}

@media(max-width:980px){
  .bf-help-contact-grid{grid-template-columns:1fr!important}
  .bf-help-track-card{position:static!important}
}
@media(max-width:760px){
  .bf-help-support{padding-top:52px}
  .bf-help-support-head{margin-bottom:18px;padding:0 8px}
  .bf-help-support-head h2{font-size:38px}
  .bf-help-ticket-card,.bf-help-track-card{padding:25px 18px!important}
  .bf-help-ticket-card-head{margin-bottom:23px!important}
  .bf-help-ticket-icon{width:58px!important;height:58px!important}
  .bf-help-submit-row button{width:100%;min-width:0}
  .bf-help-lookup-form{padding:15px}
}
